Privacy Policy
1. Purpose and Commitment
This Privacy Policy explains how Bitizenship Pte. Ltd. (“Bitizenship”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data obtained through its websites and related services (the “Service”).
We are committed to processing personal data lawfully, fairly, and transparently, in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and, where relevant, the EU General Data Protection Regulation (GDPR).
2. Data Controller
Bitizenship Pte. Ltd.
UEN 202412813R
160 Robinson Road, #14-04, Singapore 068914
Email: hi@bitizenship.com
3. Personal Data Collected
We may collect the following categories of data:
- Identity and Contact Information – name, nationality, email, telephone, and correspondence details.
- Professional and Migration Information – background, jurisdiction interests, project details, and documentation you provide.
- Transactional Data – billing or subscription information, where applicable.
- Technical Data – IP address, browser type, device identifiers, and usage logs.
- Marketing Preferences – newsletter or event participation choices.
- Communications – emails, messages, and any files you share with us.
4. How We Collect Data
We obtain personal data:
- Directly from you through forms, emails, or events;
- Automatically via cookies and analytics when you browse our websites;
- From affiliates or licensed partners providing support on your project;
- From publicly available sources where permitted by law.
5. Use of Personal Data
We process personal data to:
- Deliver and improve our advisory and information services;
- Respond to enquiries and manage client relationships;
- Administer subscriptions and events;
- Operate regional and project-specific websites (e.g. Bitcoin Italia S.r.l.);
- Send updates and communications you have consented to receive;
- Comply with applicable laws and regulatory requirements;
- Safeguard our systems and prevent fraud or misuse.
Processing is based on one or more lawful grounds: consent, performance of a contract, legitimate interests, or compliance with legal obligations.
6. Cookies and Analytics
We use cookies and similar technologies to enhance functionality and analyse website performance. You may adjust cookie preferences through your browser. For more details, please refer to our Cookies Notice.
7. Data Sharing and Cross-Border Transfers
We may disclose personal data to:
- Affiliates and Partner Entities, including regional companies and licensed law firms;
- Service Providers offering hosting, analytics, and communication support;
- Professional Advisers and contractors bound by confidentiality;
- Regulatory Authorities, where required by law.
Your data may be transferred to and processed in countries outside Singapore. We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms recognised under the PDPA and GDPR.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes stated above or to comply with legal, accounting, or regulatory obligations. Once retention is no longer required, data is securely deleted or anonymised.
9. Your Rights
Subject to applicable law, you may:
- Request access to and a copy of your personal data;
- Request correction of inaccurate or incomplete data;
- Withdraw consent to processing (where applicable);
- Request erasure of personal data (“right to be forgotten”);
- Request restriction of processing or object to certain uses;
- Lodge a complaint with the Personal Data Protection Commission (Singapore) or other competent authority.
To exercise these rights, please contact us at hi@bitizenship.com. We will respond within the time limits prescribed by law.
10. Security of Data
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. While we take all reasonable precautions, no internet-based service can guarantee absolute security.
11. Third-Party Websites
Our websites may include links to external or affiliate websites. These sites operate independently and are governed by their own privacy policies. Bitizenship is not responsible for their content or practices.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most current version will always be available on our website, with the revision date noted above. Continued use of the Service constitutes acceptance of the updated Policy.
13. Contact
For questions or requests regarding this Privacy Policy, please contact:
Bitizenship Pte. Ltd.
160 Robinson Road, #14-04
Singapore 068914
Email: hi@bitizenship.com
